{"id":6242,"date":"2023-08-17T22:32:03","date_gmt":"2023-08-18T01:32:03","guid":{"rendered":"https:\/\/magnoliascloset.com.br\/?page_id=6242"},"modified":"2023-11-22T16:26:20","modified_gmt":"2023-11-22T19:26:20","slug":"trocas-e-devolucoes","status":"publish","type":"page","link":"https:\/\/magnoliascloset.com.br\/?page_id=6242","title":{"rendered":"Trocas e Devolu\u00e7\u00f5es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6242\" class=\"elementor elementor-6242\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f13723b e-flex e-con-boxed e-con e-parent\" data-id=\"f13723b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be6487d e-con-full e-flex e-con e-child\" data-id=\"be6487d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97a1f4e elementor-mobile-align-center elementor-align-center subtitle-position-below elementor-widget elementor-widget-marriwe-heading\" data-id=\"97a1f4e\" data-element_type=\"widget\" data-widget_type=\"marriwe-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-wrapper-inner\"><h2 class=\"elementor-heading-title elementor-size-default\">Trocas &amp; devolu\u00e7\u00f5es<\/h2><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e83aba elementor-mobile-align-center subtitle-position-below elementor-widget elementor-widget-marriwe-heading\" data-id=\"5e83aba\" data-element_type=\"widget\" data-widget_type=\"marriwe-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-wrapper-inner\"><h2 class=\"elementor-heading-title elementor-size-default\">Trocas e-commerce<\/h2><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1dbf81 marriwe-accordion-layout-1 elementor-widget elementor-widget-accordion\" data-id=\"a1dbf81\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1691\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1691\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"marriwe-icon- marriwe-icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"marriwe-icon- marriwe-icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Regras b\u00e1sicas das trocas E-commerce<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1691\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1691\"><p>Para trocas de compras realizadas em nosso Site ou WhatsApp, pedimos que entre em contato por e-mail ou WhatsApp em at\u00e9 7 (sete) dias corridos, contados a partir do recebimento da(s) pe\u00e7a(s).<\/p><p>N\u00f3s iremos avaliar a veracidade das informa\u00e7\u00f5es prestadas, e ap\u00f3s aprovada a troca, ser\u00e1 gerado um c\u00f3digo de postagem (sem custo) para dar sequ\u00eancia no processo de trocas;<\/p><p>Ao realizar a postagem via Correios, nos encaminhe o comprovante pelo meio de comunica\u00e7\u00e3o que conversamos sobre a troca da pe\u00e7a.<\/p><p>Na sua compra, os custos de envio ser\u00e3o de responsabilidade do cliente, considerando que o custo \u00e9 cobrado por nossos parceiros.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1692\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1692\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"marriwe-icon- marriwe-icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"marriwe-icon- marriwe-icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Troca por defeito da pe\u00e7a<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1692\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1692\"><p>Voc\u00ea pode fazer a troca em at\u00e9 90 (noventa) dias corridos, contados a partir do recebimento do produto, desde que n\u00e3o tenha mal uso do produto ou a tag violada. A pe\u00e7a ser\u00e1 encaminhada para an\u00e1lise, podendo levar at\u00e9 30 dias \u00fateis contados a partir da chegada do produto.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1693\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1693\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"marriwe-icon- marriwe-icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"marriwe-icon- marriwe-icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Troca por arrependimento<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1693\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1693\"><p>Conforme o artigo 49 do C\u00f3digo de Defesa do Consumidor, caso voc\u00ea se arrependa de sua compra, voc\u00ea tem at\u00e9 07 (sete) dias corridos ap\u00f3s o recebimento da mercadoria para solicitar devolu\u00e7\u00e3o por vale-trocas ou restitui\u00e7\u00e3o do valor pago. Regras para a devolu\u00e7\u00e3o:<\/p><ul><li>A(s) pe\u00e7a(s) deve ser devolvida(s) em sua embalagem original, sem marcas de uso, avaria ou lavagem e com a tag e a pe\u00e7a em perfeito estado de conserva\u00e7\u00e3o.<\/li><li>O custo do envio da devolu\u00e7\u00e3o \u00e9 nosso. Enviaremos um c\u00f3digo onde\u00a0 voc\u00ea apresentar\u00e1 nos Correios para fazer a postagem da pe\u00e7a.<\/li><li>A pe\u00e7a devolvida ser\u00e1 avaliada no retorno \u00e0 marca. Essa avalia\u00e7\u00e3o pode levar at\u00e9 30 dias contados a partir da chegada do produto. Ap\u00f3s avalia\u00e7\u00e3o, entraremos em contato para a restitui\u00e7\u00e3o do valor.<\/li><li>Ficamos dispensados de aceitar a devolu\u00e7\u00e3o da pe\u00e7a, caso alguma das regras acima n\u00e3o sejam seguidas. Neste caso, enviaremos novamente a pe\u00e7a para a cliente.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1694\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1694\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"marriwe-icon- marriwe-icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"marriwe-icon- marriwe-icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Troca por desist\u00eancia<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1694\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1694\"><p>O prazo para comunica\u00e7\u00e3o \u00e9 de 7 (sete) dias, contado a partir do recebimento da pe\u00e7a. A comunica\u00e7\u00e3o deve ser feita para WhatsApp da marca (consta na &#8220;contato&#8221;). A devolu\u00e7\u00e3o do valor da pe\u00e7a ser\u00e1 feita ap\u00f3s recebimento e avalia\u00e7\u00e3o, com prazo de at\u00e9 30 dias.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1695\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1695\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"marriwe-icon- marriwe-icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"marriwe-icon- marriwe-icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Troca por insatisfa\u00e7\u00e3o do modelo ou tamanho<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1695\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1695\"><p>A comunica\u00e7\u00e3o deve ser feita at\u00e9 7 (sete) dias ap\u00f3s o recebimento da pe\u00e7a, por WhatsApp.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1696\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1696\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"marriwe-icon- marriwe-icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"marriwe-icon- marriwe-icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Reembolso do valor<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1696\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1696\"><p>Caso o pagamento tenha sido \u00e0 vista (PIX, DOC ou dep\u00f3sito): faremos a devolu\u00e7\u00e3o via PIX para a conta do titular da compra;<\/p><p>Caso o pagamento tenha sido feito por cart\u00e3o de d\u00e9bito ou cr\u00e9dito: cancelaremos a compra e o valor ser\u00e1 estornado no seu cart\u00e3o, com prazo informado no ato do cancelamento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1697\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1697\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"marriwe-icon- marriwe-icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"marriwe-icon- marriwe-icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quando n\u00e3o h\u00e1 troca:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1697\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1697\"><p>N\u00e3o realizamos trocas de pe\u00e7as em promo\u00e7\u00e3o ou compras internacionais.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c51e60 e-con-full elementor-hidden-mobile_extra elementor-hidden-mobile e-flex e-con e-child\" data-id=\"4c51e60\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d44e83 elementor-position-above box-align-center elementor-cta--valign-bottom button-banner-style-marriwe-link elementor-bg-transform elementor-bg-transform-move-left-custom elementor-widget elementor-widget-marriwe-banner\" data-id=\"0d44e83\" data-element_type=\"widget\" data-settings=\"{&quot;overlay_color_background&quot;:&quot;classic&quot;,&quot;overlay_color_hover_background&quot;:&quot;classic&quot;}\" data-widget_type=\"marriwe-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"elementor-cta--skin-cover  elementor-cta elementor-marriwe-banner\">\n                    <div class=\"elementor-cta__bg-wrapper\">\n                <div class=\"elementor-cta__bg-overlay\"><\/div>\n                <div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/magnoliascloset.com.br\/wp-content\/uploads\/2023\/06\/IMG_2242-1-scaled.jpeg);\"><\/div>\n            <\/div>\n                <div class=\"elementor-cta__content\">\n        <div class=\"elementor-cta__content_inner\">\n                    <div class=\"elementor-cta__subtitle elementor-cta__content-item elementor-content-item\">\n                <div>AT\u00c9 70% off<\/div>\n            <\/div>\n        \n                <h3 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n        OUTLET        <\/h3>\n    \n        \n                    <div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n                Confira o Outlet Magn\u00f3lias Closet!            <\/div>\n        \n                <div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n            <a class=\"elementor-cta__button elementor-button\" href=\"https:\/\/magnoliascloset.com.br\/?product_cat=outlet\">\n            <span class=\"elementor-button-content-wrapper\">\n                                    <span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"marriwe-icon- marriwe-icon-long-arrow-right-01\"><\/i>\t\t\t<\/span>\n                                <span class=\"elementor-button-text\">discover now!<\/span>\n            <\/span>\n            <\/a>\n\n            <\/div>\n                <\/div>\n        <\/div>\n        <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Trocas &amp; devolu\u00e7\u00f5es Trocas e-commerce Regras b\u00e1sicas das trocas E-commerce Para trocas de compras realizadas em nosso Site ou WhatsApp, pedimos que entre em contato por e-mail ou WhatsApp em at\u00e9 7 (sete) dias corridos, contados a partir do recebimento da(s) pe\u00e7a(s). N\u00f3s iremos avaliar a veracidade das informa\u00e7\u00f5es prestadas, e ap\u00f3s aprovada a troca, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-6242","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=\/wp\/v2\/pages\/6242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6242"}],"version-history":[{"count":13,"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=\/wp\/v2\/pages\/6242\/revisions"}],"predecessor-version":[{"id":7739,"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=\/wp\/v2\/pages\/6242\/revisions\/7739"}],"wp:attachment":[{"href":"https:\/\/magnoliascloset.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}